WARRANTY TO THE ORIGINAL PURCHASER:
Warranties herein are for the sole benefit of the original purchaser and shall not be transferred.
All our products are hand assembled and designed with the highest quality of standards.
In the unlikely event that there should be failure or malfunction, please contact PERLA AUDIO® at 1(775)722-1488.
PERLA AUDIO® warrants its products for (2) years from the date of purchase to be free of manufacturing defects and workmanship.
The warranty will be void if the product has been misused, damaged, neglect or not used in accordance with the owner’s manual.
If the product has been tampered with or any service attempted by anyone other than an authorized PERLA AUDIO® engineer, this will also result in a voided warranty.
SHIPPING REQUIREMENTS LISTED BELOW:
The customer must first obtain a return authorization by calling PERLA AUDIO® at 1.775.722.1488.
Once the return authorization has been confirmed place authorization number on the outside of shipping container.
All products must be in their original packaging and include (owner’s manuals, microfiber cloths, remote control, warranty card and all plastic and foam packaging).
Include both a copy of the original receipt and written description of the defect and place in the return shipping container with the product.
Concerning products under warranty, the purchaser must pay the shipping to PERLA AUDIO®, and PERLA AUDIO® will cover return shipping to the purchaser.
Any damages from user neglect or abuse will not be covered under warranty.
Customer will pay shipping and handling cost for products with expired or voided warranties for any service/repairs.
Products sent for service/repairs are shipped to our service and repair center located in Victorville, California.
All products are placed through a ten point inspection and serviced by an authorized engineer. For further information concerning service/repairs contact PERLA AUDIO® at 1.775.722.1488.
PERLA AUDIO® reserves the right to modify the design of any product without obligation to purchasers of previously manufactured products and to change the prices or specifications of any product without notice or obligation to any person.
Some states do not allow limitations on how long an implied warranty lasts, so the above limitations or exclusions may not apply.
This Limited Warranty gives you certain legal rights, and other rights that may vary from state to state.